This Privacy Policy explains how Scenescroll ("Scenescroll," "we," "us," or "our") collects, uses, shares, and protects personal information when you use our website, products, and services.
Information We Collect
- Account information such as your name, email address, and login credentials.
- Billing and transaction data processed by our payment providers (for example, Stripe).
- Prompts, scripts, persona settings, reference uploads, and other content you submit to generate media.
- Generated output files, project metadata, and usage logs.
- Device, browser, IP address, cookie, and analytics data.
- Customer support and contact request information.
How We Use Information
- Provide, maintain, and improve Scenescroll and related features.
- Process requests to generate and deliver videos, audio, and related assets.
- Authenticate users, prevent fraud, and enforce platform security.
- Process subscriptions, payments, refunds, and account management.
- Respond to support requests and communicate important service updates.
- Analyze product performance and usage trends.
- Comply with legal obligations and enforce our Terms of Use.
AI and Third-Party Service Providers
To provide generation features, we may send your prompts and related input data to third-party model and infrastructure providers, including video/audio model providers, cloud storage providers, analytics providers, and payment processors. We share only what is reasonably needed to provide and operate the service.
How We Share Information
- With service providers that help us operate the platform.
- With legal authorities if required by law, regulation, or valid legal process.
- In connection with a merger, acquisition, financing, or sale of company assets.
- With your consent or at your direction.
Data Retention
We retain personal information for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. We may delete or anonymize data when it is no longer needed.
Data Security
We use reasonable technical and organizational safeguards to protect personal information. No system is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information. You may also have the right to object to certain processing or request data portability.
Cookies and Analytics
We use cookies and similar technologies for authentication, preferences, analytics, and service performance. You can control cookies through your browser settings, although doing so may affect functionality.
International Data Transfers
Your information may be processed in countries other than where you live. Where required, we take steps designed to provide appropriate protection for transferred data.
Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will update the effective date above and post the revised policy on this page.